Elephant Privacy Policy

Effective Date: [6/17/2025]
Elephant Storage (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

  • Account & Reservation Data. Name, email, phone, billing address, payment details.
  • Usage Data. IP address, device type, browsing pages, reservation timestamps.
  • Security & Access. Access logs for your storage unit entry (keyless entry, video surveillance).

2. How We Use Your Information

  • Provide & Manage Services. Process reservations, billings, unit access.
  • Communications. Send booking confirmations, reminders, updates, and promotional offers (you may opt out).
  • Security & Fraud Prevention. Monitor unauthorized access and detect malicious activity.

3. Sharing & Disclosure

We do not sell your personal information. We may share:

  • Service Providers. Payment processors, email service providers, IT support under strict confidentiality.
  • Legal Compliance. When required by law, subpoena, or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable Site functionality (session cookies).
  • Analyze site usage (Google Analytics).
  • You can disable cookies in your browser, though this may limit Site features.

5. Data Security

We implement commercially reasonable technical and organizational measures (encryption, access controls, surveillance) to protect your data. However, no method is 100% secure.

6. Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined (e.g. active account, legal obligations).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing.
  • Withdraw consent where relied upon.

To exercise any rights, email [email protected].

8. Children

Our services are not directed to children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time; changes take effect when posted. We encourage you to review it periodically.

Contact Us

For privacy inquiries, email [email protected].