Questions we get asked a lot
Renting is easy! You can book online or give us a call — we’ll help you find the unit that best fits your needs.
Nope! Our rentals are month-to-month, so you only pay for the time you need.
It depends on what you're storing. You can reach out to our team to get a better idea of what you need.
Absolutely! You can switch to a different size anytime based on availability.
Our North Williamsburg location is easily accessible from Greenpoint, Bushwick, East Williamsburg, and McCarren Park. Whether you’re a local resident or a nearby business, we’re just around the corner.
Yes! The 212 N 4th St location is right between Greenpoint and Bushwick, with extended hours and app-based access. No long drives or bridge crossings — just convenient, nearby storage.
Our 120 S 5th St facility is perfect if you're in South Williamsburg, Bed-Stuy, the Brooklyn Navy Yard, or Downtown Brooklyn. It's just minutes from the Williamsburg Bridge and offers on-site parking and secure, hassle-free storage.
Yes — Elephant Domino at 120 S 5th St is ideal for anyone in South Williamsburg or nearby looking for clean, secure, and convenient self-storage.
Our facility is open every day between 6 am — 10 pm, so you can access your items whenever it’s most convenient.
Yes! We have 24/7 live monitoring surveillance, gated access, and high-tech security measures to keep your belongings safe.
Only if you give them permission. You can add authorized users to your account.
Yes, we have plenty of on-site parking and easy access for hassle-free loading and unloading.
You can pay online or set up autopay — whatever works best for you!
We understand that things happen. If you miss a payment, reach out to us ASAP to avoid late fees or a lockout.
We recommend insuring your items — you are responsible for the items you store at Elephant Storage.
Just let us know before your next billing cycle, empty your unit, and return your lock. That’s it!
While we don’t handle moving directly, we can recommend trusted local movers to help.